Customers

Customer Webinars

Next Customer Webinar
June 19, 2012 - 11:00 am Eastern (GMT -4)

TBA

Past Customer Webinars
April 17, 2012

View this webinar to learn about the flexibility of everything HelpDesk® and how you can use it in multiple departments, including IT, HR, Facilities and Maintenance, and Transportation. To view the recording, click HERE

March 22, 2012

Learn some ways that you can be using the new features of everything HelpDesk version 10.0. In addition, learn about a trusted new partner, ParentLink, and its product, which is a comprehensive set of communication and leadership tools for the K-12 market. To view the recording, click HERE

February 21, 2012

See the latest version of everything HelpDesk in this v10.0 preview webinar. To view the recording, click HERE

January 12, 2012

Learn about the top three features of everything HelpDesk you should be using, but likely are not: Knowledgebase, Dashboards, and the Scheduler. To view the recording, click HERE

December 6, 2011

This webinar will provide information about the great resources available at grouplink.com, including latest release downloads, product videos, events, and more. To view the recording, click HERE

November 3, 2011

View this webinar for the latest and upcoming features of everything HelpDesk as seen in our recent Customer Appreciation Dinner at BrainShare 2011. To view the recording, click HERE

September 20, 2011

See how to set up everything HelpDesk for a simple end user experience that also keeps end users informed. To view the recording, click HERE

August 16, 2011

This webinar provides valuable insight on how to set up and configure everything HelpDesk. To view the recording, click HERE

July 19, 2011

Learn about two projects you should accomplish this summer with everything HelpDesk using Ticket Templates and Reporting. To view the recording, click HERE

June 14, 2011

View this webinar to preview the v9.3 beta release of everything HelpDesk. To view the recording, click HERE

May 17, 2011

See some tips and tricks for using everything HelpDesk. To view the recording, click HERE

April 19, 2011

In this webinar, learn how to go mobile with everything HelpDesk. To view the recording, click HERE

March 22, 2011

This webinar features details about customizing everything HelpDesk. To view the recording, click HERE

February 17, 2011

View this webinar for important information about using everything HelpDesk in multiple departments. To view the recording, click HERE

January 11, 2011

Learn the fundamentals of everything HelpDesk - Ticket Filters! To view the recording, click HERE

December 16, 2010

Customer webinar featuring info about the everything HelpDesk Asset Tracker, Dashboards and Knowledgebase. To view the recording, click HERE

November 16, 2010

Customer webinar about the everything HelpDesk Scheduler and Ticket Templates. To view the recording, click HERE

October 19, 2010

everything HelpDesk Management Console Webinar and 9.1.2 Release Features. To view the recording, click HERE

September 14, 2010

Customer Webinar - email and calendar integration with everything HelpDesk. To view the recording, click HERE

August 10, 2010

everything HelpDesk 9.1 Release Customer webinar, with Improved Ticket Search, Mass Ticket Updates, My Ticket Screen customization, Scheduled Reports, iPhone specialized interface and the new wizard installer. To view this recording click HERE